Terms and Conditions

Effective Date: January 28, 2026

Last Updated: January 28, 2026

1. Introduction

Welcome to Divinee Asstitva. These Terms and Conditions (“Terms”) govern your access to and use of our website https://divineeasstitva.com/ and the purchase of products and services offered by us.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.

Business Information:
Name: Divinee Asstitva
Website: https://divineeasstitva.com/

2. Definitions

“We,” “Us,” “Our” refers to Divinee Asstitva
“You,” “Your,” “Customer” refers to the user or purchaser of our products/services
“Website” refers to https://divineeasstitva.com/
“Products” include Rudraksha beads, gemstones (रत्न), crystals, and related spiritual items
“Services” include astrological consultations, Rudraksha Naturo Remedies, and personalized recommendations
“Order” refers to your request to purchase products or services from us

3. About Divinee Asstitva

Divinee Asstitva is a spiritual wellness platform that transforms lives by creating a spiritual bond between the Soul and Divine through Spirituality with Science. We offer:

Rudraksha Naturo Remedies based on Janma Rashifal (Moon Sign)
Gemstones (रत्न) aligned with Vedic Astrology and planetary positions
Crystals for healing and energy alignment
Personalized solutions for health ailments, career progression, business growth, financial stability, and relationship harmony

Our approach is rooted in ancient Indian sciences led by the Vedas and Shiv Puran, synchronized with Vedic Astrology.

4. Eligibility

To use our website and services, you must:

Be at least 18 years of age
Have the legal capacity to enter into binding contracts
Provide accurate and complete information during registration and purchase

For consultations involving minors, parental or legal guardian consent is mandatory.

5. User Account

Account Creation

You may be required to create an account to access certain features
You are responsible for maintaining the confidentiality of your account credentials
You must provide accurate, current, and complete information
You are responsible for all activities that occur under your account

Account Security

Do not share your password with others
Notify us immediately of any unauthorized access through website contact form
We are not liable for any loss resulting from unauthorized use of your account

Account Termination

We reserve the right to suspend or terminate your account if you:

Violate these Terms and Conditions
Provide false or misleading information
Engage in fraudulent activities
Misuse our services or products

6. Products and Services

Rudraksha Naturo Remedies

We provide customized Rudraksha combinations based on your Janma Rashifal
Each remedy includes a personalized Rudraksha Kundali with Mantras
Solutions are offered for medical ailments (BP, Sugar, Thyroid, Kidney, Lungs, Cancer), career, business, financial stability, and relationship harmony
Results may vary based on individual belief, faith, and adherence to guidelines
60% of our remedy adoptions are by female customers

Gemstones (रत्न)

Gemstones are recommended based on Vedic Astrology and your horoscope
Each gemstone is selected according to the 4Cs+Q: Color, Carat, Clarity, Cutting, and Qualities
Gemstones work as a prism to concentrate and focus cosmic light on your body
They possess magnetic and healing powers
Authenticity certificates are provided where applicable

Crystals

Crystals are offered for wearing, owning, and worshiping energy (WoW)
Different crystals possess different properties and are attuned to specific astrological signs
We help you choose crystals that resonate with your individual energy
Crystals strengthen intuition, attune to the soul, and harness intentions

Product Descriptions

We strive to provide accurate descriptions and images
Colors may vary slightly due to screen settings
Natural products may have minor variations in appearance
We reserve the right to modify product specifications without prior notice

7. Ordering Process

Placing Orders

Browse products and add items to your cart
Provide accurate shipping and billing information
Select payment method (Prepaid or Cash on Delivery)
Review order summary before confirming
You will receive an order confirmation via email/SMS

Order Acceptance

Receipt of an order confirmation does not constitute acceptance
We reserve the right to accept or reject any order at our discretion
Orders may be rejected due to product unavailability, pricing errors, or suspected fraud
If an order is rejected, we will notify you and refund any payment made

Order Modification and Cancellation

Orders can be modified or cancelled within [X hours] of placement
Once the order is processed for shipping, modifications are not possible
Refer to our Cancellation and Refund Policy for detailed information

8. Pricing and Payment

Pricing

All prices are listed in Indian Rupees (INR)
Prices include applicable taxes unless stated otherwise
Shipping charges are additional and calculated at checkout
We reserve the right to change prices without prior notice
Promotional offers are subject to terms and validity periods

Payment Methods

We accept the following payment methods:

Credit/Debit Cards (Visa, Mastercard, RuPay, etc.)
Net Banking
UPI (Unified Payments Interface)
Digital Wallets (Paytm, PhonePe, Google Pay, etc.)
Cash on Delivery (COD) – subject to availability and order value limits

Payment Security

All online transactions are processed through secure payment gateways
We do not store your credit/debit card information
Payment information is encrypted using SSL technology
In case of payment failure, contact your bank or payment provider

Cash on Delivery (COD)

COD is available for select locations and products
COD charges may apply as per the delivery location
Maximum COD order value: ₹[Amount]
Please keep exact change ready at the time of delivery
Orders may require verification before dispatch

9. Astrological Consultations and Services

Consultation Process

Provide accurate birth details (date, time, place of birth)
Share relevant health, career, or relationship information
Consultations are conducted by experienced astrologers and practitioners
Results are personalized based on your Janma Rashifal

Disclaimer for Spiritual Services

Our services are based on ancient Vedic sciences and spiritual practices
Results depend on individual faith, belief in Mahadev, and adherence to prescribed remedies
We do not guarantee specific outcomes or results
Our recommendations are complementary and should not replace professional medical advice
Always consult qualified medical professionals for health concerns
We are not liable for any decisions made based on our consultations

Confidentiality

All consultation information is kept strictly confidential
Your personal and astrological data is protected under our Privacy Policy
Consultation records are maintained for service continuity

10. Intellectual Property Rights

Ownership

All content on this website, including but not limited to:

Text, graphics, logos, images
Rudraksha Kundali designs and mantras
Gemstone recommendations and methodologies
Crystal healing techniques
Website design and layout
Software and code

…is the exclusive property of Divinee Asstitva and is protected by Indian and international intellectual property laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial purposes only.

Restrictions

You may NOT:

Copy, reproduce, or distribute our content without written permission
Modify, reverse engineer, or create derivative works
Use our content for commercial purposes
Remove copyright or proprietary notices
Frame or mirror any part of our website
Use automated systems to access our website (scraping, bots, etc.)

Trademarks

“Divinee Asstitva” and our logo are trademarks. Unauthorized use is strictly prohibited.

11. Prohibited Uses

You agree NOT to use our website or services for:

Any unlawful or fraudulent purpose
Violating any applicable laws or regulations
Infringing upon intellectual property rights
Transmitting harmful code, viruses, or malware
Harassing, abusing, or harming others
Impersonating any person or entity
Interfering with website security or functionality
Collecting user information without consent
Posting false or misleading information
Engaging in any activity that could damage our reputation

Violation of these prohibited uses may result in account termination and legal action.

12. User-Generated Content

If you submit reviews, testimonials, or other content:

You grant us a non-exclusive, royalty-free license to use, display, and distribute such content
You represent that the content is original and does not infringe any third-party rights
You are responsible for the content you submit
We reserve the right to remove any content that violates these Terms or is inappropriate
We do not endorse user-generated content and are not responsible for its accuracy

13. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for:

The content, privacy practices, or terms of third-party sites
Any transactions you make with third parties
Any loss or damage resulting from your use of third-party sites

14. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

Our website and services are provided “AS IS” and “AS AVAILABLE”
We make no warranties, express or implied, regarding:
- Uninterrupted or error-free operation
- Accuracy, reliability, or completeness of content
- Specific results from using our products or services
- Fitness for a particular purpose
- Non-infringement of third-party rights
Spiritual and astrological services are based on traditional practices and individual results may vary
Products are natural items and may have minor variations
We do not warrant that our website is free from viruses or harmful components

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

We shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, revenue, data, or business opportunities
Personal injury or property damage
Decisions made based on our astrological consultations
Delays or failures due to circumstances beyond our control
Unauthorized access to your account or data

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Divinee Asstitva, its directors, employees, and agents from any claims, liabilities, damages, costs, and expenses (including legal fees) arising from:

Your violation of these Terms and Conditions
Your misuse of our website or services
Your violation of any third-party rights
Any content you submit or post

17. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters (earthquakes, floods, storms)
Acts of God
War, terrorism, or civil unrest
Government actions or regulations
Labor disputes or strikes
Pandemics or epidemics
Telecommunication or internet failures
Power outages

18. Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, including but not limited to:

The Information Technology Act, 2000
The Consumer Protection Act, 2019
The Digital Personal Data Protection Act, 2023
The Indian Contract Act, 1872

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in India.

19. Dispute Resolution

Grievance Redressal

For any complaints or disputes, please contact our Grievance Officer through the website contact form or email provided on our Contact Us page.

We will acknowledge your complaint within 48 hours and resolve it within 30 days.

Consumer Forum

If you are not satisfied with our resolution, you may approach the Consumer Disputes Redressal Forum under the Consumer Protection Act, 2019.

20. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. We will notify you of significant changes through:

Email notification
Website banner or pop-up
Updated “Last Updated” date

Your continued use of our website after changes constitute acceptance of the modified Terms.

21. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

22. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

23. Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cancellation and Refund Policy, and Shipping Policy, constitute the entire agreement between you and Divinee Asstitva.

24. Contact Information

For questions or concerns regarding these Terms and Conditions, please visit our Contact Us page on the website or reach out through the contact form.

Divinee Asstitva
Website: https://divineeasstitva.com/

25. Acknowledgment

By using our website and services, you acknowledge that:

You have read and understood these Terms and Conditions
You agree to be bound by these Terms
You are capable of entering into a legally binding agreement
You will comply with all applicable laws and regulations

Spirituality with Science – Transforming Lives

With the Blessings of Baba Kashi Vishwanath

Thank you for choosing Divinee Asstitva. We are committed to transforming your life through the ancient wisdom of Vedas and Shiv Puran combined with modern scientific understanding.